Metrics/KIPs

User Metrics

What are User Metrics?

User metrics are measurements used to evaluate the behaviour and experience of users interacting with a product or service. These metrics are used to understand how users are interacting with the design, what problems they are encountering, and what aspects of the design are working well.

Performance Metrics

What are Performance Metrics?

Performance metrics are measurements used to evaluate the effectiveness and efficiency of a product or service design. These metrics are used to assess whether the design is meeting its intended goals and to identify areas for improvement.

Business Metrics

What are Business Metrics?

Business metrics are measurements that quantify the performance of a business or organisation. In product and service design, business metrics are used to evaluate the success of the design and its impact on the business.

Go to the Interactive Product & Service Roadmap Page

Go to the Interactive Product & Service Roadmap