What are Definitions & Benchmarking?

Definitions and benchmarking are both important activities in business and project management.

What are the Acceptance criteria?

Acceptance criteria are a set of specific, measurable, and testable requirements that a user story or feature must meet in order to be considered complete or "accepted." They are often used in agile software development methodologies, such as Scrum or Kanban, to define the scope and objectives of a user story or feature, and to ensure that the design meets the needs and expectations of the target users.

What are Epics, User Stories, and Use Cases?

In user experience (UX) design, epics, user stories, and use cases are all tools that are used to define and document the requirements of a product or service, and to ensure that the design meets the needs of the target users.

What are Journey Maps?

Journey maps are visual representations of the end-to-end user experience across various touchpoints and channels, often used in the context of experience design and business requirements. They illustrate the steps, emotions, and pain points that a user goes through as they interact with a product or service, from the initial discovery phase to post-purchase support.